We usually ship orders the following day. Sometimes there is a short delay after featuring Special Sales in our eNewsletter — when we are the busiest.
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How much do you charge for shipping my order?

The shipping charge is based on your order total.
See our Shipping Rates.


Will my credit card number be safe?

Yes. Our Web Site utilizes state of the art Secure Socket Layer encryption technology to encrypt and safeguard the private information that you submit to us when ordering. In addition, while basic information for delivery purposes is retained in the ordering process, we do not store your credit card data.


Can I return what I bought, if I’m not happy with my choice?

Yes, you can.   Check Returns and Exchanges


Can I return unused skeins of yarn from my knitting project for a refund
or for credit?

Yes, you can, as long as you did not wind the skein into a ball.