Ordering online

It’s easy to shop at Morehouse Farm and to order online. First, select the item you want to purchase, and—depending on the item—you’ll build your own kit.  First, choose your yarn color, then add optional needles, and finally, click the orange button to add the kit to your cart.  Your kit will show the components included so you know you got them all:  yarn, pattern, and needles (if you selected them).

Coupon codes:  Make sure you enter them in the coupon code box – they’re a different function than a gift card!

If you have a coupon code that unlocks free shipping, you must choose FREE SHIPPING as your shipping method in order to take advantage of this promotion.  Don’t click ‘place order’ until you see the shipping charges have been removed or your order will be final!

 

Privacy Policy

Morehouse Farm Merino does not share, sell, or exchange your personal information with other companies. Any information that you submit to us is only used to process and fulfill your order or to respond to your questions and requests.

Credit Cards

We accept the following credit cards and payment methods for online shopping:

 All Major Credit Cards and PAYpal accepted

• American Express
• Discover
• MasterCard
• PayPal
• VISA

Please remember: when paying with PayPal, don’t forget to submit order after payment (you’ll have to go back to our website and click on “Submit Order”).

Credit Card Safety

We utilize state-of-the-art Secure Socket Layer (SSL) encryption technology to protect your credit card data and privacy while you are shopping with us online.

Ordering by telephone

The easiest – and quickest – way to order is online, since life on a farm means we’re doing many different things each and every day!
Call 845-758-3710 and let us know what we can help with.  We are a working farm, so we’re not always within reach of a phone during daylight hours!  To help us communicate faster, send us an email address so we can respond late and night or early in the morning if necessary.

Gift Certificates

Available for $25, $50, $75, $100, $150. $200, or $250.

There is no charge for e-mailing Gift Certificates. Morehouse Gift Certificates can be redeemed online at our website (follow instructions included with Gift Certificate).

Shipping Charges Within The United States

Merchandise TotalStandardSecond-Day
Electronic Gift Certificate:No charge     N/A
PDF Knitting Patterns:No charge     N/A
  up to .. $18.00  $ 6.95  $23.95
$18.01 – $28.00  $ 7.95  $24.95
$28.01 – $38.00  $ 8.95  $25.95
$38.01 – $48.00  $ 9.95  $26.95
$48.01 – $68.00$ 10.95  $27.95
$68.01 – $88.00$ 11.95  $28.95
$88.01 – $120.00$ 12.95  $29.95
$121.01 – $150.00$ 13.95  $30.95
$150.01 – $200.00$ 14.95  $31.95
$200.01 and over ..$ 15.95  $29.95

Shipping to Canada

Add $12 to the above shipping rates at checkout (select “Canada” in Shipping Rate Options). Import taxes and duties, if any, are the responsibility of the recipient.

Shipping to Foreign Countries

We’re getting good at shipping to the US and Canada with our web site automation!
If you’d like to place a yarn order for an overseas address, please email us with what you’d like to order.
We’ll respond with shipping options so you can choose what will work best for you.
Then we’ll send you an invoice for the total and once payment has been received, your package will be on its way to you!

New York State Sales Tax

All purchases shipped to addresses in New York State are taxed according to applicable sales tax in the area that the purchase is being shipped to.

Order Status

You’ll receive e-mail confirmation of your order immediately after placing the order. You’ll also receive a tracking number when the order is shipped. If there is a delay in shipping your order, you will receive additional notification and an explanation by e-mail.

Customer Service

For quickest service, email us at:
SVC@MorehouseFarm.com

Or click here to fill out our contact form!

Mailing Address

Morehouse Farm
Customer Service Dept.
141 Milan Hill Road,
Red Hook, NY   12571

You can leave a message for Customer Service  at:   845-758-3710   (24/7)

Returns & Exchanges

We know every once in a while the yarn tells you it wants to be something different than the project you intended for it!  No worries, you can easily return any unwound yarn in like-new condition.

Please note: shipping charges are not refundable.

Send returns or exchanges to:

Morehouse Farm
Attn: Returns
141 Milan Hill Road,
Red Hook, NY 12571

click here to start your return

Yarn Color Accuracy

We have done our best to display our yarn colors as accurately as possible. But the colors that you actually see may vary slightly, depending on differences between monitor settings and web browser characteristics. To take the guess-work out of choosing a color, you may want to order samples of the actual yarn colors.

Web Browser Behavior

Depending on which web-browsing software you are using to access the internet, and what version/vintage web browser is installed on your computer, it is possible that certain aspects or pages of our web site might not display or function as we intended them to. If you are having difficulty viewing any part or page of our site, please notify the WebMaster at Morehouse Farm.

Copyright

All content and elements of this WebSite are the property of Morehouse Farm, including but not limited to all text, all graphic images, photographs, logos and service marks. No part of the content of this WebSite may be extracted or reproduced, on or off the Internet, in any form and by any means, without obtaining specific prior permission in writing from Morehouse Farm.

Copyright 1999-2020 Morehouse Farm Merino © All Rights Reserved